Can I receive a refund for my ticket?

It depends on many factors. Some operators allow refunds, while others don't. There is a deadline for refunds if they are possible.

When making a booking, please check the cancellation rules for each operator/trip by clicking on the "Cancellation" tab during the checkout.

After you've made your booking, you can check the available refund options on our support form below. Click on "Open support case", enter your booking ID and your email address and choose the option "I want to cancel my trip".


Thai Railways

General questions


I don't have a booking number. I have not purchased a ticket yet.