I haven't received the refund yet
Why is there still no refund at my account after 45 days?
Some banks do not inform their customers about a received refund. In 99% of cases, the refund is already in your account, you just haven't been notified by your bank. Please check with them.
In case you are 100% positive that after 45 days after the notification you still have not refund at your account, please contact our support by using our support form.