How do I change the trip date?
Please see the conditions that come with your particular ticket. If the operator's conditions are met, we are happy to help. Please contact us as soon as possible and we will do our best to change your ticket, usually for a small fee. Such fees are for the service we provide changing the ticket for you. After the service was provided the fees can not be refunded anymore, even if the operator cancels the new departure.
Some operators allow changing the trip date right through our system; in other cases, you may need to contact us. There are operators, though, who treat changing of the date as a cancellation and purchasing a new ticket; it can be costly.
There is a "flex" option available at checkout for some bookings which serves as a date/cancellation insurance. With this option included, we will change or cancel your ticket in any case (provided there are seats available for the new date).