Do I have to print out anything?
It depends on the operator, but yes, you need to print the voucher in most cases.
We do recommend printing the voucher even if the operator accepts the screenshot. The first page of the voucher contains a map, the address in the Thai language for your taxi driver and the contact number for your booking, which could help you in the emergency situation.
In case you are traveling by the Thai railways, there is no need to print out the voucher.
You can show a screenshot or tell us your booking number when you pick up the tickets in our office or in Bossotel in Chiang Mai.
SeaTran Discovery Ferry requires a printout of the voucher only on few stations in the Western part of the country. Their main counters accept screenshots as well.
Tags: Cambodia, Myanmar, Malaysia, Thailand, Vietnam
Thai Railways
- How do I know if my ticket is confirmed?
- Where can I pick up my train tickets for Thai Railways?
- Can I travel together with my girlfriend / boyfriend in the same cabin?
- We want to sit together. What should we do?
- Thai Railways train tickets delivery
- Is passport number really necessary? Can I change passport details it after purchasing tickets?
- Can I board a train in Thailand with a PDF? Do I have to exchange it?
- Can I pick up train tickets before the travel date?
- How II Class sleeper trains look like in Thailand
- I have put the wrong passport number for one of the passengers. Can you change it?
- My departure is early in the morning and your office opens too late. What can I do?
- I got a new passport. Can you change the number?
Vietnam Railways
- What kinds of classes are available on Vietnam Railways?
- When will I receive my tickets for Vietnam railway?
- What about luggage on trains in Vietnam?
- How long in advance can I book a ticket for a train in Vietnam?
- How does the boarding work in Vietnam trains?
- Will the Vietnamese train arrive on time?
- What if my Vietnam railways tickets are unavailable after I pay?
- Is it possible to transport a bicycle / motorbike using trains in Vietnam?
- Can we leave things at the station for storage in Vietnam?
- Traveling with children on Vietnam trains
- What is the railway like in Vietnam?
- What are railway stations like in Vietnam?
Myanmar Railways
- I cannot find Yangon-Bagan or Bagan-Yangon sleeper class available on your web site. Can you help me book it?
- Where and when can I pick up Myanmar railway tickets in Yangon?
- When will my Myanmar train tickets be confirmed?
- What is the railway like in Myanmar?
- Where can I pick up tickets in Mandalay?
- Can I board Myanmar train with a printed PDF voucher?
- Can the ticket be delivered to my hotel in Yangon?
- What classes does Myanmar Railways provide?
- Can I book Myanmar Railways tickets for tomorrow or the day after tomorrow?
- If I booked two routes from different locations in Myanmar, can I get both train tickets at once?
- Will the train arrive on time in Myanmar?
- Does Myanmar Railways provide any discount for children tickets?
General questions
- How can I contact 12Go?
- I cannot pay or have canceled/failed payment
- How do I cancel my ticket?
- How do I change the trip date?
- I did not get my ticket
- Do I have to print out anything?
- I made a mistake with my email address
- Can you inform the operator that I am stuck in traffic / running 30 minutes late / ask to wait for me?
- How much luggage can I bring with me?
- Do you offer transfer / pick-up services to hotels or between stations?
- The ticket is not bookable - why not?
- I cannot make it to your office during work hours to pick up tickets