Is it possible to change the date, time, class, or route after the train ticket has been confirmed?

The amendment is allowed as long as 12GO voucher is not yet redeemed for an actual paper ticket at the station.
Only date and time of the departure are possible to be revised. (The route/class CANNOT be amended)
For any inquiries, questions, amendment booking or cancellations please contact 12Go directly via customer support form below.

Tags: Taiwan High Speed Rail


I don't have a booking number. I have not purchased a ticket yet.